Performance Measurements Essay

surgical operation measurements ar used to measure up and define effect in a propose. They are used to skip over and manage jump on toward achieving specific scheme goals. Performance measurements help crack how decision-making processes of a externalise led to its supremacy or failure, understanding these elicit help organizations stumble future improvements. It is a protrusion managers responsibility to measure performance based on the triple constraints of time, cypher, and calibre of a project.There are many performance measurements a project manager stern use based on the type of project at hand, this paper compares and contrasts the following measurements * Earned Value * Customer rapture * Requirements Performance Earned Value Earned Value measures employ performed in ground of schedule and budget of a project. It helps identify schedule and budget mishaps in all areas of a project. Earned Value is an approach where you superint block off the project plan , actual work, and work-completed value to see if a project is on track.Earned Value shows how much of the budget and time should have been spent, with believe to the amount of work done so far (Haughey, 2013). It measures veritable performance in a project, which helps project managers determine what the future performance exit be. Using get value, project managers can determine how much work is completed vs. , how much was expected to be completed at a certain point in a project. Based on the earned value, project managers can make changes to the way the project is progressing in terms of specific tasks, schedule, and budget to bring it back on track for sure-fire completion. Earned Value provides the project manager with an objective way of cadence performance and predicting future outcomes.This can enable him or her to report progress with greater confidence and highlight any overrun earlier. This in turn, enables the management team to make cost and time allocation decis ions earlier than would differently be the case (Haughey, 2013). Customer Satisfaction Customer satisfaction is a performance measure that determines if client expectations are being met. At the end of a project, guest satisfaction is what determines if a project was a success or a failure. give-driven organizations must consider client satisfaction as a critical success factor. Organizations that deliver projects that disregard customer ask create negative experiences and ultimately cause huge problems for the organization (Karim, 2012).Project managers must make sure customer expectations and requirements are in filiation with the project continually during the life of a project. Following are few of the steps he or she can take to ensure customer satisfaction * Balance customer needs with companys customer service needs. Make sure customer requirements are deliverable and intelligibly communicate those that arent. * Gather continual feedback from customers to measure thei r satisfaction and improve current processes. * Customer satisfaction should be given as much grandeur as time, budget, and quality in project. * Include and inform customers when any changes are made in a project. * Effective communication between the customer and Project manager, and between the project manager and project team is rattling important. Requirements performanceMeeting requirements is a key factor in metre project performance. It is important to make sure that the right requirements have been gathered, and they are detailed as clearly as possible. Requirements in a project can be both functional and non-functional. If a project is conflict all of its requirements, it can be a key factor that indicates if it impart be a successful one. To measure this factor you need to cultivate measures of fit, which means the solution completely satisfies the requirement.A requirements performance index can measure the degree to which project results meet requirements Fit crit eria are usually derived some time after the requirement description is first compose (Pennypacker, n. d. ). In conclusion, there are many ways to measure project performance and each project has its unique set of performance measurements. Performance measurements are important to track the progress of a project and to make sure the project is on target. Performance measurements are used to manage and control a project to ensure its successful completion.